Certified ScrumMaster® (CSM)
Our Certified ScrumMaster (CSM) course is for anyone looking to gain an in-depth understanding of Agile & Scrum from the perspective of the Scrum Master role. There are no prerequisites to attend this course. All audiences are welcome including...
- Project Managers
- Product Managers
- Executives
- Team Leads
- Business/System Analysts
- Engineers/Architects
- Program/Portfolio Managers
- Legal/Human Resources
Course Agenda (Click here to expand/collapse view)
The general format for our Certified ScrumMaster (CSM) course is:
Day 1
Working Agreements - Psychological Safety/Trust in High-Performing Teams
- General
- Definition of Ready (optional)
- Definition of Done (mandatory)
Why Agile? - What problem does Agile attempt to solve?
History of Agile
- Agile Manifesto
- 4 Values of Agile Manifesto
- 12 Principles of Agile Manifesto
- Traditional (Waterfall) Projects vs. Agile
Hybrid Agile
- Agile with Remote Teams
- Agile in Matrixed Organizations
Scrum Framework
- 3 Roles/Accountabilities
- 5 Events
- 3 Artifacts
- 5 Values
Scrum Master "Hats"/stances:
- As Coach
- As Trainer
- As Mentor
- As Facilitator
- Scrum Master vs. Project Manager
Product Owner
- Accountability of a Product Owner
- Product Owner vs. Product Manager
Developers
- Accountability
- Trust
Day 2
Scrum Framework
- Scrum Rules of the Game
- Common Mistakes
Product Backlog
- Product Backlog Refinement (PBR)
- Backlog Prioritization & Estimation
- Types of Product Backlog Items (PBIs)
- Attributes of PBIs
Sprint Backlog
- Increment
5 Scrum Values
- Focus
- Openness
- Courage
- Commitment
- Respect
5 Scrum Events
- The Sprint Timebox
- Sprint Planning
- Daily Scrum
- Sprint Review
- Sprint Retrospective (& Team Metrics)
Not technical?
We don't fill our courses will industry jargon. We'll define everything so you walk away with a better understanding of Scrum and how Scrum works both inside and outside of Information Technology (IT).
Considering a career change?
In this CSM course, we'll give you the confidence to make an informed decision about whether or not being a Scrum Master is right for you. We'll discuss the elements you need to know if you're just starting out.
Upcoming Certified ScrumMaster (CSM) Courses: