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Scrum Alliance Certified ScrumMaster® (CSM)

Become a Certified ScrumMaster® with Our Interactive Online Course

Learn the skills and techniques necessary to excel as a Scrum Master and lead Agile teams to success.

Who is this course for?

Our Certified ScrumMaster (CSM) course is for anyone looking to gain an in-depth understanding of Agile & Scrum from the perspective of the Scrum Master role. There are no prerequisites to attend this course. All audiences are welcome.

We don't fill our courses will industry jargon. We'll define everything so you walk away with a better understanding of Scrum and how Scrum works both inside and outside of Information Technology (IT).

What is the CSM course content?

  1. Click here for the learning objectives for the Certified ScrumMaster (CSM) course.
  2. Click here for the learning objectives for Scrum Foundations. This CSM course also includes Scrum Foundations learning objectives.

Watch this one-minute video to learn more about this interactive course.

What do I get?

  • Multi-day LIVE online training course over Zoom (virtual class)
  • Digital copy of the CSM Training Manual - These downloadable materials will be a valuable reference after the formal coursework has been completed.
  • CSM exam fees are included in the price of your registration
  • Two-year Scrum Alliance Membership
  • 14 PDUs/SEUs
  • 100% Money-Back Guarantee

What is the agenda?

  • Day 1
    What is Agile? Why Agile?
    What is Scrum? Why Scrum?
    Agile Manifesto
    Lunch Break
    Scrum Framework Overview
    Scrum Roles
  • Day 2
    Recap + Scrum Events
    Scrum Artifacts
    Scrum Values
    Scrum Simulation Part 1
    Lunch Break
    Scrum Simulation Part 2
    Scrum Simulation Part 3
    Final Q&A / Exam tips

About Brett Palmer

Our founder, Brett Palmer, is a Master Agile Strategist and has more than 25 years of experience in business process improvement & re-engineering in technology, finance, manufacturing, healthcare, and entertainment. He has developed award-winning online and instructor-led training solutions and managed systems development, implementation, release coordination, and deployments with globally-distributed teams.

Previously coming from a traditional project management background, Brett is an Enterprise Agile Coach who leverages his background in Organization and Relationship Systems Coaching (ORSC) when helping teams and enterprises navigate organizational change to lean-agile approaches.

Brett currently has or has held the following certifications:

  • Certified Scrum Trainer (CST)
  • Path to CSP Educator
  • Project Management Professional (PMP)
  • PMI Agile Certified Practitioner (PMI-ACP)
  • Accredited Kanban Trainer (AKT)
  • XSCALE Business Agility Practitioner (XBA)
  • Certified Agile Leader (CAL1)
  • SAFe Program Consultant (SPC)
  • Large-Scale Scrum (LeSS) Certified Practitioner
  • ICAgile Certified Professional – Agile Coaching (ICP-ACC)
  • ICAgile Certified Professional – Agile Team Facilitation (ICP-ATF)
  • Certified ScrumMaster (CSM)
  • Certified Scrum Product Owner (CSPO)
  • Certified Scrum Developer (CSD)
  • Certified Scrum Professional ScrumMaster (CSP-SM)
  • Certified Scrum Professional Product Owner (CSP-PO)
  • Certified Scrum Professional Developer (CSP-D)
  • Advanced Certified Scrum Developer (A-CSD)
  • Certified Trainer of Training from the Back of the Room.

Brett is also a presenter at various industry events and conferences nationally and also is the organizer of the Agile Gathering Meetup Group. Brett lives in Orange County, California.

Brett Palmer has trained top brands like U.S. Navy, Disney, and Walmart, and has previously been a Scrum Master.  Learn from his playbook!

What is this course about and who can take it?

Our Certified ScrumMaster (CSM) course is a live online class via Zoom, run by Brett Palmer. It provides a comprehensive understanding of Agile & Scrum from a Scrum Master's point of view. We welcome all participants, irrespective of their experience or background. We ensure to clarify all industry jargon, enabling you to understand Scrum better and apply it both in and beyond IT.

What's the process for registration and cancellation?

Please register using a credit card on the course registration page. For group sign-ups, email Cancel or transfer at no extra cost before the class starts by emailing the same address. If the instructor cancels or you opt out, expect a refund within seven business days; your bank might need extra days to reflect it. Arriving over 30 minutes late or missing part of the class could result in registration loss or certification ineligibility. Join the Zoom call early on the first day. The second day might run up to 30 minutes longer due, so please plan accordingly.

What are the technical requirements?

You can find all technical details for the course at

Can you explain the CSM exam process, cost, and preparation strategies?

Once you've actively participated in our live online course, we forward your details to the Scrum Alliance, which will send you an exam link. The exam consists of 50 multiple-choice questions, with a pass mark of 74% (37 correct answers). It should be completed within 60 minutes and within 90 days of receiving the link. You can take the exam from anywhere and at any time as it's online and on-demand.

For preparation, active participation during the course is essential. Post-course, review the provided materials and study the following resources:

What materials are provided for this course?

We provide downloadable materials during the course, which are not available before the class.

How are breaks managed during the course?

Yes, we incorporate short breaks throughout the course, along with a longer lunch break for full-day courses.

Is there a Money-Back Guarantee?

Yes, we offer a Money-Back Guarantee. If you're not satisfied with the course quality, email us before we send your details to the Scrum Alliance for certification at the end of your course. We're committed to delivering high-quality courses that you'd happily recommend to others.

Course Reviews

What our students are saying:

"My friend recommended me here and I am greatful because this was an amazing course."
-James O.

"Thank you so much for a great course. I understand a lot from the classroom."

"Brett did a fantastic job teaching the CSM course. He was very enthusiastic and made it easy to sit through the 2-day course.  He made it very relatable to those of us who do not have any experience in the world of Scrum and Agile. His exam simulator was a great tool for me to build confidence before taking the exam. 10 out of 10... Highly recommend!!"
-Kara P.

"Excellent session. The topics were thorough and detailed yet presented in a manner where its very easy to understand. The engagement activities and break out sessions were very supporting to the topics being explained."

"Brett is a very good coach, his sessions are very interactive which keeps you engaged all the time."

Click here for more reviews...

If you have any questions, please email us at