Certified ScrumMaster® (CSM)
This page discusses the CSM course. Click here to learn about other courses we offer.
Who is this course for?
Our Certified ScrumMaster (CSM) course is for anyone looking to gain an in-depth understanding of Agile & Scrum from the perspective of the Scrum Master role. There are no prerequisites to attend this course. All audiences are welcome.
We don't fill our courses will industry jargon. We'll define everything so you walk away with a better understanding of Scrum and how Scrum works both inside and outside of Information Technology (IT).
In this CSM course, we'll give you the confidence to make an informed decision about whether or not being a Scrum Master is right for you. We'll discuss the elements you need to know if you're just starting out.
If you are already a Scrum Master, or working along side an agile team, this course will enable you to go deeper in your current understanding and application of Agile best practices.
What is the course content?
Watch this one minute video to learn more about this interactive course.
Where is this course held?
This course is hosted live, online, over Zoom. Click here to read the technical requirements.
Who is the instructor?
Brett Palmer is always the instructor. From time to time he may have a co-trainer. Click here to read more about Brett Palmer.
What do I get?
You will receive:
- Two-day live online training course over Zoom with Brett Palmer
- Digital copy of the CSM Training Manual - These downloadable materials will be a valuable reference after the formal coursework has been completed.
- Practice CSM Exam Simulator - You will also receive access to our exclusive Practice Scrum Exam Simulator which randomly pulls from a bank of questions written by Brett to test your knowledge of Scrum. These questions are designed to be more difficult than the real exam so you will be fully prepared for your CSM exam.
- CSM exam fees are included in the price of your registration
- Two-year Scrum Alliance Membership
- 16 PDUs - If you already have an existing certification with PMI.org, you can qualify to receive 16 PDUs for our certification courses.
- Access to bonus training videos.
- 100% Money-Back Guarantee
Where can I learn more about the CSM exam process?
Click here to read about the CSM exam.
What kind of computer is needed to access the online training?
Click here to read the technical requirements.
What if I have more questions?
Click here to read our course FAQ page.
Course Reviews
"My friend recommended me here and I am greatful because this was an amazing course."
-James O.
"Thank you so much for a great course. I understand a lot from the classroom."
-Anonymous
"Brett did a fantastic job teaching the CSM course. He was very enthusiastic and made it easy to sit through the 2-day course. He made it very relatable to those of us who do not have any experience in the world of Scrum and Agile. His exam simulator was a great tool for me to build confidence before taking the exam. 10 out of 10... Highly recommend!!"
-Kara P.
"Enjoyed learning from Brett and Jon. Found the course helpful."
-Anonymous
"Great course! Went over a lot of information in two days. Brett and Jon kept the discussion light hearted, but very relevant. Just the right amount of discussion, lecture and team activities. Will definitely look for additional training opportunities from Brett and Jon"
-JoAnn W.
"Excellent session. The topics were thorough and detailed yet presented in a manner where its very easy to understand. The engagement activities and break out sessions were very supporting to the topics being explained."
-Anonymous
"Brett is a very good coach, his sessions are very interactive which keeps you engaged all the time."
-Anonymous
Brett's classes are great, I took the CSM and CSPO certifications and I had a great time and he is a great instructor.
-Lukeshini R.
"Great Class, Even better content. Top Notch Instructor"
-Anonymous
"Excellent class! The examples provided really tied the principles to "real-world" scenarios which made the concept easy to visualize."
-Darline S.
"This is a very good training/certification program covering the basis of product and responsibilities of a product owner. The trainer Brett is very knowledgeable in this area and he conducted this course in an interactive manner. Will recommend this course for anyone interested in getting their hands on in the product management world."
-Anonymous
"The best course I have taken so far! Brett is an amazing coach; very informative, easy to understand and explains everything in details. He pays close attention to questions and concerns and goes above and beyond to clear the concepts.
I really hope to work with him on more classes in near future.
100% recommended. I just cant thank Brett enough. I learnt so much and succeeded with 98%."
-Muhammad Q.
"One of the best trainings I've been to. Brett does a great job using images to show core content. I passed with only missing one question on the exam, and Brett and Jon both have a huge passion for helping their students be successful. They are not only teachers they are like mentors and you can see their passion about Agile and Scrum, and helping others. I am so happy I took this course as I feel it will change the direction of my life professional and bring the growth I've been seeking for a long time."
-Natasha S.
"Great course! Highly recommend. Brett was incredibly knowledgeable and his learning methods were really effective and enjoyable. After having been part of agile scrum teams over a number of years at different organizations it was really helpful to learn the true fundamentals, framework, best practices, and practical ways to apply and adjust given needs. Brett brings a lot of practical experience that he’s more than willing to share. And he will make sure you’re prepared for the exam. Thanks so much Brett for an excellent learning experience!"
-Melanie L.
"I attended Brett’s class with limited knowledge of Scrum, hoping to gain some understanding of the concepts that would assist me in my learning journey and career advancement. The 2-day course was not only informative and engaging, but it also touched on topics that I’m sure all students will use and benefit from. Many thanks to Brett for his amazing work and for his efforts in providing value."
-Anonymous
"I loved this course! I am typically the person to shy away from joining interactive virtual learning environments but I took a leap of faith and signed up for Brett Palmer’s course. It was so productive and interactive, and it truly set me up for success to pass the exam. I feel confident that I can apply everything I learned from the course in my career and I have already recommended this course to friends and colleagues. Brett truly wants his students to succeed and offers so many opportunities to connect with him and others in this network."
-Victoria B.
"Brett is amazing and knowledgeable instructor, and from what I can tell, a good human as well! He completely understands the different learning styles of every person and has created a great program with his fun and creative analogies to help you "get it". I passed my exam first try!"
-Alexis L.
"Brett's class was incredibly valuable. He is extremely knowledgeable and passionate about agile principles and scrum, and also very intentional about making the class as seamless, efficient, and interesting as possible. The online offering was dynamic, well taught, and practical. I felt extremely confident taking the CSM exam after completing Brett's course. This class is well worth the money because of additional offerings that Brett includes such as resume advice, an exam simulator, continuing education, and office hours. Do yourself a favor and sign up for Brett Palmer & Associates' course ASAP!!"
-Starynee A.
"It has been a joy of mine to attend CSM classes. This is due to Brett’s ability to teach with patience, diligence and sense of humor. I highly recommend Brett Palmer as Scrum coach."
-Andrzej J.
"Brett is an amazing teacher. He covered all the important material but he also gave us plenty of short and quick tasks to finish throughout the day which gave us a great idea of what it takes to be a Scrum Master. These tasks also gave us a lot of hands on insight into the job. Will be back for more courses from Brett!"
-Almedin H.
“Great course, very informative, easy to follow even for someone relatively new to SCRUM like myself. Would highly recommend to someone interested in receiving their CSM.”
-Jorge A.
“This was a great course. Brett made the material engaging and fun. The information was thorough and I feel like I could start working in a Scrum environment right away.”
-Alex S.
“Highly recommend the CSM class taught by Brett Palmer… I felt confident that I achieved my goal of strengthening and clarifying my experience, re-aligning to best practice…his years of actual work experience allowed the class to discuss real life scenarios which I found extremely helpful. I felt well prepared for passing the certification exam on the first attempt after completing his course.”
-Rhonda J.
“Brett Palmer made what could have been an incredibly dry topic interactive, interesting, and ( yes ) fun! His use of live, hand-drawn presentations and breakout sessions made me connect with him and my fellow classmates, event though the entire class was done online. Great job, Brett! Thanks!”
-Scott V.
“Everything about Scrum/Agile was completely foreign to me… I decided to take a leap of faith and enroll in a CSM course. I’m glad the course I landed on was with Brett Palmer! He conducted a class that was not created as if everyone taking it knew about scrum and/or were in IT. He broke down all terminology that had to do with scrum/agile. Most importantly, for me at least, is that he provided us with real life scenarios and interview questions that we talked through. This class was fun, mind stimulating, and informative… I have no doubt that I’ll pass the exam but the reassurance that Brett provided, letting us know that he’ll work with us even if we don’t pass, alleviated a lot of anxiety about failing.”
-Jatayah S.
“Brett’s class was very engaging. He made the class fun and demystified the students’ fear of the unknown relative to Scrum/Agile being a career for software developers only.”
-Mike K.
“This is the course for all backgrounds. Brett delivers a product that is Agile through and through. You will remain engaged and entertained throughout the course focused on scrum and agile practices through real-world scenarios.”
-Mark P.
“Brett Palmer was very informative and kept our class engaged. I noticed time fly by because of the amount of information. Throughout the information, Brett used fun metaphors to help us understand the meanings. This really helped me! Thank you Brett for being patient with all my questions.”
-Christopher H.
“Brett was effective in his teachings! This was not a boring course!”
-Destiny T.
“Brett was great! His humor made the class easily digestible. It wasn’t a bore, and he made sure to go into depth and reiterate a lot of the terms and explain scrum in scenarios, not just content (I learn better in scenarios based content). I’m glad I took this course with him, and god willing I will be able to transition from healthcare to the tech industry in the area of Scrum and be extremely successful. Would definitely recommend it.”
-Mariah S.
“This course was very concise and efficient.”
-Oluseyi S.
“The course was great! Our instructor Brett provided real-life scenarios and breakout activities that were both engaging and relevant to the course content. Highly recommend this course with Brett.”
-Donna K.
“Fun and engaging course. Hits on the important aspects of the Product Owner role and responsibilities.”
-Bradley H.
“…I am glad I opted to enroll in Brett Palmer’s. Brett is engaging, thoughtful, and knowledgeable in Agile/Scrum and more! Not only that, but his course is NOT your typical PowerPoint lecture. It was interactive, visual (lots of hand-drawn diagrams), and overall I felt well prepared for the exam with the resources he provided!”
-Brittni Lam
“Brett is incredibly knowledgeable, genuine, and relatable. It is so refreshing to learn from someone with so much experience and knowledge without feeling intimidated– Brett makes you feel comfortable and like he “gets you”. You feel like you are talking to an old friend in his course. I have never been one to enjoy “class” type settings but I truly feel like I learned valuable ideas in Brett’s course.”
-Francesca A.
“Brett Palmer is the best trainer I’ve had in my 17-year career. He is an outstanding subject matter expert, engaging teacher, encouraging communicator, and a hilarious coach that provides real-world examples and relevant information to empower his students in their next career move and in their current role. I have no plans to be trained by anyone else in the agile/scrum field. His personality and teaching style removes all doubt, eliminates all fear, and makes the training less intimidating for those who are not in the technology industry.”
-Aja M.
“I was searching for who I should trust to get re-certified as a Scrum Master and I am happy I selected Brett Palmer. His Certified Scrum Master Course was worth getting up at 7:00 am on a daylight saving time weekend…If you enjoy an interactive learning experience from someone who is willing to answer any question you have and share his real-world experiences, I highly recommend taking this course.”
-Karra C.
“I cannot imagine having taken this course from any other instructor. Brett Palmer is super knowledgeable, he possesses a wealth of experience, and he generously shares stories about his successes and failures… Taking a concentrated course like this is not easy, but teaching it isn’t either. Brett Palmer is a master of his craft and I would highly recommend his course to anyone and everyone.”
-Kelly W.
“Brett’s class is AWESOME! Brett has created a curriculum that utilized interactive learning instead of death by PowerPoint. Furthermore, he explains scrum in a way that everyone can understand the principles regardless of previous scrum or IT experience.”
-Scott T.
“I was interested in Scrum from speaking with others and doing research. When searching for an instructor, Brett stood out. He holds many certifications and is very knowledgeable. His course was very interactive, he broke things down and answered all questions. I don’t have a tech background and I went into this course knowing nothing and now I feel like I’m better prepared. I’m glad I selected his course.”
-Racquel B.
“Brett is a very knowledgeable and charismatic educator. I took his 2-day weekend course on the CSM certification and by the end of the first day, I was already able to score 49/50 on the practice exam. On Day 2 he really got into the more of the practical side of things, including exercises and scenarios that force you to think critically and really solidify your understanding of the Scrum methodology.”
-Derrick G.
“Brett Palmer is a fantastic trainer! His ability to bring Agile and Scrum to life through his fun stories and personal experiences kept the course engaging and easy to learn! I look forward to taking more classes from his organization in the future”
-Jen Z.
“Awesome! Brett Palmer delivered a to-the-point and powerful course that was exceptionally interactive, easy to follow and understand, and filled with real-world, actionable nuggets of information. Keep it up, Brett!”
-Chris U.
“I truly enjoyed Brett’s Scrum Master Certification class! Brett is a terrific teacher and I feel so fortunate that he was my instructor for this course. He is vastly knowledgeable on Scrum and I really like his method of teaching. He is energetic, has a wonderful sense of humor and really makes the class fun! His interactive lessons and interesting examples help in understanding and really absorbing the information, which prepared me very well for the exam. This course has motivated me to learn more and I look forward to taking more classes from Brett in the future. Thank you so much, Brett!”
-Mary W., Senior Technology Business Systems Analyst
“After taking the Scrum Master course with Brett I passed the exam on the first try and got tons of knowledge that transfers to my profession.”
-Tynan L
“Highly recommend Brett’s class! He is a knowledgable teacher that does a great job of breaking down material in a digestible manner and keeps us students engaged from start to finish!”
-Elsa
“This class is phenomenal! Brett goes into excellent detail on how to successfully execute the Agile + Scrum methodology! Highly recommend!”
-Crystal B
“I just finished my class today and passed my exam. This class was really informative and productive. I’d highly recommend this course for anyone looking to be a Certified Scrum Master. You don’t just get to pass, you end the course very knowledgeable. Thank you Brett and Jon, you guys are amazing instructors..”
-Opeyemi A.
“Brett’s CSM course was informative, enlightening and fun. He keeps you engaged while teaching and responding to questions from the group. It didn’t feel like a drain of my weekend, it was purposeful and helped my pass my CSM exam with flying colors!”
-Anonymous
“Brett did an excellent job of thoroughly explaining the concepts of Agile and Scrum in a variety of teaching methods. He has a great sense of humor and always kept the class upbeat and interesting… If you’re looking to get certified in Scrum I would definitely recommend choosing this class with Brett. Great experience and fun way to learn something new and expand your skill set!”
-Hannah F
“Brett provided a very informative weekend course on CSM. His technique was interactive which made the group lessons fun. He had great videos to share with us along with great music. He had real world experiences to share with us and encouraged participants to share their own. He offered help after our weekend course and was willing to connect with students to offer job leads. I would definitely recommend Brett Palmer as an instructor.”
-Mary C.
“Brett is a great instructor who is committed to his students’ success. He covers practical material to help pass the CSM certification exam, …The course was tailored to different learning styles, offering a combination of lecture, visual mapping and interactive group activities. He is very kind and generous with his resources – and he has a great practice exam simulator! We concluded our class by playing a quiz game that prepared us for the Certified ScrumMaster exam…I highly recommend Brett Palmer.”
-Anonymous
“Great Course and a Lot of opportunities for collaborating and engage with fellow agile enthusiasts.”
–Rishabh J.
“Excellent learning experience and great coach”
-Anonymous
“This CSM course by Brett Palmer and associates is engaging, fun, and useful… So much live discussion and activities with fellow classmates I highly recommend this course.”
-Jenny L.
“The two- day training program on Scrum by Brett Palmer is worth investing. The course is interactive. It’s not just theory but filled with good activities within smaller groups. It was good to hear experiences from other participants, some very good real-life examples. The drawings by Coach Brett are effective to learn and simplify the concepts. I find the exam simulator as a good add on and the quiz at the end is very helpful. Grateful for the program.”
-Prabha Girish.
“The class with Brett was very organized and thorough. His way of presenting the material really helped with learning the content and made the class easy to follow and interesting. The class went very quickly and was engaging. His style of teaching made the class a pleasure to take. He has a great personality!”
-Minda H.
“Mr. Brett was an amazing teacher that keeps the class flowing and hitting the important topics while keeping the class interested.”
-Louisiana
“I was introduced to Agile as a mindset for project management… This course gave me more in depth understanding of the Scrum Framework and how to use it to move from the Product Vision to the Product Increment. Brett was engaging and knowledgeable. He really wants to make sure that everyone understands and moves forward with the knowledge that came to the class to get. Great instructor!!”
-Evelyn K.
“Brett Palmer is a great instructor and very knowledgeable in Scrum and will give you all the information necessary in becoming a successful Scrum Master.”
-Dualeh D.
“This class has definitely been informative, fun, and nothing short of excellent! Brett is extremely knowledgeable, down to earth and has a great personality! I’ve never worked in IT , so everything was foreign to me. However, Brett was able to explain the SCRUM framework in layman’s terms so that newcomers like myself could comprehend… I would recommend this course to all my friends/colleagues.”
-Anonymous
“This was a very informative class especially with the amazing price value! I loved how engaging it was and how Brett was interactive. I loved the Kahoot game. Also, very helpful to use the exam simulator.”
-Anonymous
“My expectations were exceeded with this class! I learned so much. The course is interactive, and Brett makes the learning fun. Throughout the course, Brett explains the material in different ways. He even draws out what he is talking about. As a visual learner, this helped me. I am so thankful I took this course. I highly recommend it.”
-Nicole C.
“This 2-day class taught by Brett is in fact a great class. He gives a ton of relatable information and is quite the artist! His class is very interactive which I appreciated a great deal…I found him to be deeply knowledgeable, insightful, and empowering. He is probably a very skillful mentor. I definitely think there is value to his class and the level of support he offers.”
-Anonymous
“Brett truly is an ontological scrum master. Brett’s depth of knowledge on Scrum is vast, but it’s his energy that sets him apart! He is a compassionate, and engaging instructor. 10 out of 10!”
-Nur Z.
“Brett’s Certified Scrum Master class was WELL thought out and planned, and demonstrated scrum through the outline of the class itself. I thoroughly enjoyed hearing his real world examples and wisdom in the field…I don’t believe I could have gotten the same education with anyone else; thank you Brett!”
-Amber Y.
“This class was outstanding! Brett was extremely knowledgeable & kept great energy throughout the entire time of the training. Speaks from experience and has great answers for every question. I’m grateful that I had the opportunity to learn from Brett & I’m more excited about agile than I have ever been, thanks Brett!”
-Jarrod S.
“Brett led an outstanding course with thorough explanation on what agile is, what scrum is, and everything you need to know to pass the CSM exam and become a successful scrum master.”
-Anonymous
“I was completely new to Scrum and agile and Brett’s curriculum was super informative and helpful. He was extremely patient, engaging, and made the course fun and interactive. I’ll definitely look for other classes taught specifically by him and suggest his courses to others. Thanks, Brett!”
-Victoria D.
“Brett is a very engaging and dynamic instructor. I took the CSM course remotely over the weekend and Brett was mindful of our time and handled the silences that sometimes pop up in remote learning well. The course was well structured and the group activities and real-world examples really helped cement the concepts learned in class. At the end of the course I found myself well prepared to take the CSM exam.”
-Jessica S.
“I took this class due to a recommendation from a teammate, we took the class together, it was awesome and exactly what I needed, I started in my role not knowing anything about scrum, I tired to look stuff up online but it just didn’t click with me, this has REALLY helped me. Brett is a gem.”
-Megan G.
“Brett is a pro. Very knowledgeable on the topic with a broad range of experience that makes the material relevant and meaningful.”
-Dan M.
“I would highly recommend this class. Brett presents the material in a clear and precise manner that is easy to understand and follow. Even for non native English speakers.”
-Maria B.
“Brett made really time fly by, challenged some of the assumptions I’ve made over the years, and did a terrific job making me think about what I did know in new ways. Brett is engaging, funny and passionate about the material. It’s one of the best-designed online courses I’ve seen, and his skill in using various interactive tools along with telling stories and presenting material is really impressive. Worth every minute, every penny.”
-Paul H.
“Brett is such a wonderful instructor. I’m so glad I choose his class. He includes different method of teaching such as group activities, videos, small quizzes and visuals. He really knows what he’s doing. I really recommend his class.”
-Anonymous
“I love Brett’s way of explaining things in simple terms. I thoroughly enjoyed the course, it was exactly what I was looking for, learned from experts, networked with peers, a really good experience. Thank you!”
-Anonymous
“The Scrum Master Course was one of the most informative, engaging training I have ever been through. Brett is a wealth of knowledge and a true leader in teaching scrum.”
-Michael E.
“This has been the best experience I’ve had taking a certification course because of Brett’s ability to make the class interactive and hands on through a Zoom experience. It was honestly a better experience than in person conferences and courses I’ve taken because he was able to bring the class alive and make it active for everyone.”
-Kathryn Y.
“The best training I have attended, the material used in the course is great! This class is a 10!”
-Lian K.
“Brett is an excellent instructor and best online training I have taken. Engaging and informative course. It was fantastic!”
-Eli S. Program Director
“It’s really refreshing to have an instructor passionate about their field that brings professionalism, kindness and levity to the classroom.”
-Gunnar G. Quality Assurance Tester
“Brett was a thorough and very engaged trainer. It is easy to see why he is valued as a ScrumMaster. He is clearly very knowledgeable and even more importantly he has a positive and fun demeanor that would be an asset in any work environment.”
-Jeremy B. Film Director
“Course was EXCELLENT!!!! Brett is an amazing instructor, and Hannah kept everything running behind the scenes! Thanks for all the info you shared!! And, I LOVED the videos and music you shared on the breaks!!!! Kind of sorry I couldn’t stay logged on for all of the breaks! Loved all of them!!! It was a fun extra!!!! : ) Course came highly recommended from others at Wells Fargo — I will for sure share with my friends and co-workers with the same HIGH recommendation!!!!”
-Kathy B. Wells Fargo Sr. Project Manager
“I’m so glad that I chose Brett’s course for my Scrum Master Certification. Brett has a wealth of knowledge and is able to provide real-world examples to explain Scrum framework and application. Even in a virtual environment, he made the course engaging by using breakout rooms, visuals, videos, and pop quizzes. I actually retained the information from the course and felt fully prepared to take the exam. I passed with a 98% on my first attempt. Through interacting with Brett, you can tell that he genuinely wants all of his students to succeed and is willing to be a continuous resource moving forward.”
-Lateefah F. Senior Management Consultant at Pinnacle Government Consulting
“I really appreciated the engaging format of the course. I’m a former classroom teacher, and I hate how professional development courses tend to have zero concept of instructional design. But it’s clear you all put a lot of thought into the design and presentation of this course, and it was amazing! Thank you!”
-Alison H.
“So happy I chose Brett! He was extremely knowledgeable and used plenty of examples that were easy to follow. I am new to scrum and I learned so much.”
-Marjani, Full Time IT Researcher
“Brett – You are really a great instructor. Your energy for this topic was infectious and gave me a great deal of confidence. Don’t be surprised if you see many in any other classes in the future.”
-Aisha B. CEO StemBow
“Amazing experience!”
-Carolina M.
“I really enjoyed the class. I loved how interactive it was and the quizzes were very helpful. I also enjoyed the no judgement atmosphere and active engagement of the class!”
-Cathryn K. Project Manager
“Brett is a high energy, positive, well-experienced, and highly credentialed instructor for the Certified Scrum Master course. The instruction, course content, including the quizzes, are very effective in teaching the Scrum/Agile mindset and framework. I expect that most attendees will have no problems at all passing the certification exam on first try! Highly recommend!”
– David P. Managing Director, DAP Consulting LLC
“Brett was an incredible instructor! He is extremely knowledgeable and well versed on Scrum. He has a wide variety of available dates, days and times for the Certified Scrum Master class, in order to work with any schedule constraints. His class was a wealth of knowledge, fun, (Brett adds lots of fun humor to the class) interactive, and did he a great job in preparing me for my test. Brett has designed his on-line course so that you don’t get bored, learn and absorb a huge amount of information in a short time, and had a great mix of different way to interact and provide knowledge-sharing. I found that the time flew by, and I loved this class. Thanks Brett!”
– Deb B. Project Manager, Wells Fargo
“Brett’s course was very engaging and insightful. He set us up for success in passing the CSM exam and gave us valuable insights in CSM best practices as well as shared details about the ecosystem within the Agile mindset.”
– Terry S. Director of Customer Experience, SCAN Health Plan
“Great content and a really good explanation about scrum”
– Anonymous
“This course was an eye-opener for me on how much impact on productivity a proper implementation of scrum can have. I have been a developer on many dev teams over the years which claim to implement scrum, and had noticed how process differences vastly impact the success of the team. Not surprisingly, the teams I was on which implemented scrum more closely to how it should be (which is what this course teaches) were far more successful than the teams which were vaguely scrum-inspired. I feel empowered to enact some incremental process changes within my current team.”
– Mike L.
“Course was great! Course agenda was thorough to the goal of instructing for Scrum Master Certification (CSM). Class sessions were guided well with mix of Brett’s instruction, class breakout rooms/exercises, shared documents, and sample quizzes / test for learning reinforcement. Thank you Brett for your class content and delivery!”
– David S. Program Manager, QC Holdings Inc.
“I enjoyed Brett’s CSM course, learned a ton about Scrum, and began to understand real-world use cases from Brett’s stories. The virtual classroom atmosphere was engaging and he kept the class exciting!”
– Art P. President/COO, MePush, Inc.
“This is a wonderful class that will give you the information that you need to pass your CSM exam. The instructor is engaging and makes you “think” about the information, not just try to memorize it. Well worth it!”
– Cindy C. Project Manager, Teksystems
“Its really great”
– Thalleswar M. Sr Technical Manager, Tech Mahendra
“My company rolled out Agile and after using it for 4 months, I felt I was more confused over the process than ever. My work quality started to go downhill due to all the time spent on trying to understand the overall process and I started feeling overwhelmed and at times, anxious.
I decided to take the CSM course to find out what Agile was about by experts who have seen Agile deployed from various companies. More importantly, I wanted an unbiased opinion.
By taking this course, I was able to figure out where my pain-points were and why. I discussed this with my Scrum Master and Coach and was able to get a better understanding on why our processes were structured the way they were. I was able to recommend certain changes that would lift a lot of the frustration from myself and other team members as well as the Scrum Leads. Tweaking a couple of processes will help us communicate better within our team and across teams, work within reasonable hours and work more cohesively to produce high quality successful deliverables.”
– Vanessa R.
“Brett Palmer’s CSM class was terrific! Interactive, informative, and useful.”
– Anonymous
“Brett is awesome teacher! Very knowledgeable and with lots of real life experience to share. He also has the touch to keep the class engaged. 2 thumbs up!”
– Alex L. Project Manager
“Brett has a wealth of knowledge on almost everything regarding this industry. I am coming into Scrum with zero experience and knowledge, and I am so glad I chose his course over all others–I feel so well prepared for my exam and for any future positions. Brett has tons of real-world experience and advice, answers to every question, and is very kind, warm, and welcoming–something I was nervous about coming into this blindly. He is incredible!”
– Kelly B.
“Brett is a fantastic instructor. He responded to my questions and shifted the course in real time to address our questions and interests. His live drawings were insightful, and he included helpful insight beyond just preparing us for the exam.”
– Henry V.L
“Brett has designed the course to naturally walk through the scrum master certification process. Learning felt very natural and he uses real life examples that many can relate. Thanks!”
– Anonymous
“Brett is a knowledgeable trainer and the training sessions are very engaging, had a lot of activities, pop-quiz’s, videos etc. The training suits trainees at all proficiency levels. A key takeaway from the training is that you get to know the theory as well as real life experiences/challenges from Brett’s career, pitfalls, etc. I would recommend this training session to all CSM aspirants.”
– Ginu U.
“Brett was a charismatic and engaging instructor! In the age of virtual classes and meetings, he truly delivered a very complex topic as simply as possible, in increments and iterations (hahahaha). Seriously though, I am impressed at the way he conducted the course. Hands down, best instructor I’ve had in an online course period. Thanks, Brett!”
– Anonymous
“The workshop was wonderful — if you are searching for an educational and engaging trainer, look no further! The hands-on exercises were great and helped me not only put the concepts into action but also feel connected to the entire group. The way you utilized the video conferencing technology made it as effective as in-person. Thank you again for your invaluable insight and guidance.”
– Vanessa Y.
“Brett was amazing! I was a bit nervous about taking this course and being ready to take the exam but within the first 15 min of class I knew I’d be more than prepared to take the exam. Brett has really great real world examples, was very engaging and taught the material in a fun way. I’m walked away feeling very confident not only in being able to pass the exam but to also implement the Agile mindset and Scrum framework.”
– Ana R.
“I am beyond glad that I decided to go with Brett’s course. He is an amazing coach, super knowledgeable and will answer all your questions. The course was fun, interactive and full of real life scenarios. I am starting my career as a Scrum Master and I now feel more confident because I also learned a lot from Brett on how to become a great Scrum Master. I will continue to show up to Brett’s courses throughout my career. The materials, quizzes and exam simulator are also super helpful and full of value to guarantee you pass your exam.”
– Gina E.
“This was honestly one of the best online courses I’ve taken to date. It was engaging, informative, interesting and fun. I think it was structured/organized very well, full of great studying tips/resources and Brett was an amazing teacher! 10/10 would recommend.”
– Camille
“Brett is not only a great trainer, but has extensive knowledge and bring practical value of project management, scrum and all aspects. As a program manager, I am extremely happy and recommend to everyone, for new CSM or seasoned project managers.”
– Nemi A.
“Awesome Course, two days very very well invested. Fan of Scrum and online classes like these.”
– Juan D.
“Brett’s class gave me a very good understanding on real world application and how to implement scrum. If you have no knowledge or some this class is worth every penny.”
– Robert B.
“Brett has been exceptional in explaining to us about the principles of a Scrum Master.”
– Anonymous
“Brett Palmer & Associates provided a very engaging scrum master class. The class provided interactive lessons and quizes along the way to help understand the content. His knowledge on the subject showed and is highly valued.”
– George B.
“Brett is an excellent online trainer, very friendly, very well organized in planning the sessions. He shares real time experience related to the session topics. Looking forward to attend in person meetups.”
– Mahesh J.
“Great class, instructor is very engaging and well versed with content. Anxious to take Brett’s Advanced CSM class. I will highly recommend to my connections!”
– Carolyn C.
“Brett in an amazing communicator and instructor with a wealth of experience and case studies to compliment the curriculum very well. The course was very interactive and highly informative. Feel very confident to take my exam and applying what I’ve learned in my career. Thank you very much and I strongly recommend taking Brett’s course if you’re at all interested in SCRUM Management.”
– Travis R.
“This course was great! Brett was very knowledgeable and kept the class on a productive pace while encouraging team engagement. I am new to Scrum and Agile, but the course was inclusive and the people involved were helpful for people with no experience as well. Great course!”
– Connor E.
“Brett is very knowledgeable and a great coach. He kept a class of 20+ actively engaged while immersing us in Scrum practices. This course has a lot of value and I would definitely recommend Brett!!”
– Ritesh V.
“I found this class very inviting. As someone not from a technical or PM background I was very nervous about the class. I found the information very helpful and meaningful to helping me manage programs in the future.”
– Sonyett B.
“Course was very well organized, and I never felt bored or tired. The activities were greatly planned . I wood recommend this course to everybody who is interested!”
– Stella A S.
“Brett Palmer is a great instructor. Very patient, knowledgeable, and professional.”
– Jeff B.