Certified ScrumMaster® (CSM)

Certified ScrumMaster® (CSM)
Photo by Parabol | The Agile Meeting Toolbox / Unsplash
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ScrumMaster (with no space, as written above) is a Registered Trademark with the Scrum Alliance for the Certified ScrumMaster (CSM) course. Scrum Master (written as two words) is the role on the Scrum Team.

Our Certified ScrumMaster (CSM) course is for anyone looking to gain an in-depth understanding of Agile & Scrum from the perspective of the Scrum Master role. There are no prerequisites to attend this course. All audiences are welcome including...

  • Project Managers
  • Product Managers
  • Executives
  • Team Leads
  • Business/System Analysts
  • Engineers/Architects
  • Program/Portfolio Managers
  • Legal/Human Resources
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By taking this course, you will receive a Scrum Alliance Certified ScrumMaster (CSM) certification (upon passing a 60-minute timed exam of 50 multiple choice questions), 16 PDUs toward a PMP recertification, 16 SEUs, and/or it can be applied toward other educational goals. 

Course Agenda (Click here to expand/collapse view)

The general format for our Certified ScrumMaster (CSM) course is:

Day 1

Working Agreements - Psychological Safety/Trust in High-Performing Teams
- General
- Definition of Ready (optional)
- Definition of Done (mandatory)

Why Agile? - What problem does Agile attempt to solve?

History of Agile
- Agile Manifesto
- 4 Values of Agile Manifesto
- 12 Principles of Agile Manifesto
- Traditional (Waterfall) Projects vs. Agile

Hybrid Agile
- Agile with Remote Teams
- Agile in Matrixed Organizations

Scrum Framework
- 3 Roles/Accountabilities
- 5 Events
- 3 Artifacts
- 5 Values

Scrum Master "Hats"/stances:
- As Coach
- As Trainer
- As Mentor
- As Facilitator
- Scrum Master vs. Project Manager

Product Owner
- Accountability of a Product Owner
- Product Owner vs. Product Manager

Developers
- Accountability
- Trust


Day 2

Scrum Framework
- Scrum Rules of the Game
- Common Mistakes

Product Backlog
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Product Backlog Refinement (PBR)
- Backlog Prioritization & Estimation
- Types of Product Backlog Items (PBIs)
- Attributes of PBIs

Sprint Backlog
- Increment

5 Scrum Values
- Focus
- Openness
- Courage
- Commitment
- Respect

5 Scrum Events
- The Sprint Timebox
- Sprint Planning
- Daily Scrum
- Sprint Review
- Sprint Retrospective (& Team Metrics)

Not technical?

We don't fill our courses will industry jargon. We'll define everything so you walk away with a better understanding of Scrum and how Scrum works both inside and outside of Information Technology (IT).

Considering a career change?

In this CSM course, we'll give you the confidence to make an informed decision about whether or not being a Scrum Master is right for you. We'll discuss the elements you need to know if you're just starting out.

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Do you have additional questions? Read our Course FAQ page at https://www.brettpalmer.com/FAQ or email us at hello@brettpalmer.com. We're happy to help.
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Read Course Reviews from previous students.

Upcoming Certified ScrumMaster (CSM) Courses: